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Hotel Administrative Assistant

Location: New York City, New York
Job # 9494246
We are currently seeking a professional, motivated, experienced and customer service oriented individual for Hotel Administrative Assistant supporting the Front Desk Operations  for a High End Hotel in the Midtown Area. This is a 6 month contract position.

Job Qualifications
  • Minimum of 1 year of previous experience working in a Luxury Hotel
  • Be available for work  8:30-5:30 or 10-7 with availability for some weekends depending on hotel occupancy
  • Analyze and interpret established policies.
  • Understands hospitality industry, can handle multiple priorities at one.
  • Good verbal and written communication and is able to learn and//or is good with computer programs.  
  • Deal with the general public, customers, associates, union and government officials with tact and courtesy.
  • Plan and organize the work of others.
  • Speak and write clearly.
  • Complete all assigned tasks, reports, projects etc. in a professional manner and on an on-time basis.
Job Description
  •  Supporting the Front front office department with administrative task, answering phone calls, responding to emails and assisting the team with other misc. projects
  • Assist with the day to day management of the Front Office operation
  • Demonstrate the ability to effectively interact, coordinate and communicate through daily pre-shift meetings with all team members of high guest impact areas (i.e. Front Office, PBX/Rooms Control , Guest Services, Concierge, etc.) to ensure a smooth arrival through departure experience for all guests
  • Be an expert and demonstrate knowledge of all services/features, hours of operations, room types, room rates, special packages and promotions, daily house count and expected arrivals/departures, room availability status, scheduled in-house group activities to anticipate and respond to guest inquiries promptly and accurately.
If you possess the qualifications for this position, please submit resume ASAP!
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